Shipping Information & Policies

Due to the increased holiday demand and shipping carrier delays, delivery of items may take longer than usual. Please order early to ensure on-time delivery.

Shipping Rates

Merchandise Total Ground 2nd Day Overnight Saturday
$.00 - $25.00 $13.00 $20.00 $35.00 $45.00
$25.01 - $50.00 $13.00 $20.00 $35.00 $45.00
$50.01 - $100.00 $13.00 $20.00 $40.00 $60.00
$100.01 - $150.00 $13.00 $20.00 $45.00 $75.00
$150.01 - $9999.00 $13.00 $20.00 $50.00 $85.00

Alaska and Hawaii:

  1. Add $10.00 per address to the above rates
  2. Flat Rate is not available for shipments to Alaska and Hawaii
  3. Two Day takes three days
  4. Overnight is not guaranteed next day

Shipping Policies

Flat Rate Shipping

Many of our gourmet pantry, bakery, and housewares products are eligible for Flat Rate delivery, and if the order is placed before Noon EST it can likely ship that same day. Depending on the recipients’ address in relation to our headquarters in Dayton, Ohio, the estimated travel time for Flat Rate delivery is 1 to 7 business days. It is highly recommended, and at times required, that all perishable items arrive at their destination within two travel days. Please Contact Us if you have any additional questions about eligibility of your order and shipping options.

Two-Day Service

Order by Noon EST Monday thru Wednesday and your order can ship out the same day. Any orders placed after Noon Eastern Wednesday thru Sunday containing perishable products will ship the following Monday to ensure freshness.

Overnight Service

Order by 12:00 Noon EST Monday thru Thursday and you order can ship out the same day.

Saturday Delivery Service

Not available in all areas. For available areas, orders must be placed by 12:00 Noon EST on Friday.

Warm-Weather Packing Charge

Your food can get quite hot on its way to you, and at dorothylane.com we go to great lengths to ensure your food reaches you in the best possible condition. For that reason, you will see a $4 warm weather packaging fee on orders requiring additional care from May 1 to September 30.

  • Arrival Dates
  • Signature Requirements
  • P.O. Boxes, APO, and FPO
  • Local Deliveries
  • Alcohol Shipments
  • Right to Refusal

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