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Dorothy Lane Market Online Statements

Terms & Conditions

The following terms and conditions apply to your use of this website. This site and the information contained in it are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and U.S. and international laws. You may print or download one copy of information from this site for your noncommercial personal use only, and may not otherwise copy, distribute, modify reuse, repost or use such information without the express written permission of Dorothy Lane Market, Inc.

Privacy Statement

Our privacy policy is exceedingly simple. Our pledge to you:
We promise never to share, never to sell, never to give, never to tell information about you or your purchases to vendors, credit card companies, other retailers, or anyone.
Ever.

Refund Policy

Satisfaction Guaranteed
We are proud of the products we carry on this website and stand by them 100%. If you encounter any kind of problem with our products, our customer service, or shipping, please let us know. We will do whatever we can to make it right for you.
To Return An Item
To make a return, please call the location from which you made your purchase, or e-mail us at customersupport@dorothylane.com. We will replace your item or provide you with a refund. You must arrange for a return within 30 days of purchase.
Refunds
Refunds will be made on the purchasing card and should be processed in 2-3 business days.